Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your information in accordance with our website.

Your privacy is our priority.

What information do we collect from the people that visit our website?

If you are ordering or submitting your information through one of the forms on our site, as appropriate, you may be asked to enter your name, email address, phone number or other details. All of this information is securely stored and not ever shared with someone else, unless you specifically request that.

Use of personal information we collect

We use your personal information to improve your experience with our brand and Company, get you the right Services (upon your request), to send you relevant communications, or other messages either requested by you directly or relevant to Services we provide.

For example, we may use the information we collect from you on our Sites:

  • to send you premium content and thought leadership created by our Company (per your explicit request) ;
  • to personalize and improve your experience on our website or behind the login;
  • to improve our customer service;
  • to send account management information including accounts’ maintenance and services, confirmations, invoices, technical notices, updates, and administrative messages;
  • to conduct an aggregated analysis of the performance of promotions;
  • share best practices or latest wins (per your subscription preferences.)

How do we use your information? 

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To allow us to better service you in responding to your customer service requests;
  • To develop thought leadership content;
  • To administer a contest, promotion, survey or other site feature;
  • To send periodic emails regarding your order, products, services, and other requests.

How do we protect visitor information?

Your personal information is contained behind secured networks and is only accessible by authorized employees who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via SSL (Secure Socket Layer) technology.

Cookies

Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (depending on your browser settings – set by user) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.

For example, we may use the information we collect from you on our Sites:
• to remember and process the item in your shopping cart;

  • to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services;
  • to send you premium content (per your subscription preferences);
    • to personalize and improve your experience on our Sites;
    • to respond to comments and questions about our products and services;
    • to send account-servicing information including confirmations, invoices, technical notices, updates, and administrative messages;
    • to conduct a survey or an aggregated analysis of the performance of promotions;
  • to analyze aggregate site traffic and site interaction so that we can offer better site experiences and tools in the future.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings. (Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.)

If you disable the cookies in your browser, some features will be disabled and some of our services may not function properly.

Third Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice and you explicitly agree to doing so.

This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

We do not specifically market to children under 13.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices, should a data breach occur, we will notify the users via email within 7 business days.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

  • Send information, respond to inquiries, and/or other requests or questions.

To be in accordance with CAN-SPAM we agree to the following:

  • To not to falsity or mislead subjects, text copy, or email addresses;
  • Include the physical address of our main place of business;
  • Ensure party email marketing services compliance, if your email is shared per your request;
  • Honor opt-out/unsubscribe requests within 10 business days;
  • Allow all users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can email us at [email protected] or visit the page rc.solutions/unsubscribe and update your subscription preferences.